26th - 29th September
BBVA Experts at SIBOS 2016:
Head of Global Transaction Banking: Enrique Jiménez-Herrera
Head of Global Securities Services: Alexis Thompson
Head of International Transaction Services: Carmela Gómez
Global International Financial Institutions:
Rosa María Luengas
José María Seisdedos
Global Securities Services:
Fernando García Rojo
José Luis Morante
International Transaction Services: Raouf Soussi
CIB Strategy & Transformation: Alicia Pertusa
SWIFT Global Center: Francisco Maroto
Marketing CIB: Mar García
Head of International Transaction Services
BIO: Carmela Gomez works at BBVA, where she manages the International Transaction Services, the unit in charge of global product development within GTB which purpose is to develop global solutions for Corporate and Commercial Clients worldwide.
Carmela has 18 years of varied experience in banking. She joined BBVA Group in 1994, in Trading. After, she held various positions in the Strategy Department (1999-2001), as Product Manager at Uno-e, a BBVA only click subsidiary (2001-2006), Spain cash management (2006-2009) and Global Transaction Banking.
Her main achievements are related to the global implementation of Global Electronic Banking Systems, the Global hub for corporates and Global payment solutions across BBVA group.
She holds a Master in Financial Markets from the Universidad Autónoma and a Degree in Economy. Carmela really likes processes and standards and has fostered several global projects related to payment standards and global payments infrastructure within BBVA. She has also been an active member of CGI, participating in the Global Payment XML ISO 20022 scheme definition.
Monday 26 September 10:15 – 11:15 | Conference Room 3 – CR3
Design and User Experience (UX) in Banking
The trend in banking is going mobile and online, away from branch banking – and new challengers are focusing on creating the best possible user experience (UX) for customers. Millenials/digital natives are often cited as having very high expectations from their apps. What are banks doing to focus on design? Are there learning from other industries?